Icon is offering airports a consultancy service in airside performance improvement, which will be tailored to the requirements of a particular airport. The scope of the service provided will depend on how advanced an airport is in the development of a comprehensive airside performance measurement system. Options include:

• assistance in setting up a complete measurement system;
  
• extension of an existing system into areas where performance is not currently being measured;
  
• creation of a diagnostic tool to identify the factors that affect performance and the actions that might be taken when a specific performance problem is experienced;
  
• identification of the data that is required to populate a performance measurement system and a methodology for analysing it;
  
• analysis of performance data to provide new insights into how performance might be improved;
  
• identification of challenging but realistic performance targets for particular groups of actors.

Click here for a service data sheet.

Next steps

Please contact us if you would like to discuss how Icon Consulting might help you improve airport airside perform.

Icon Consulting, 2Fl, Berkeley Square House, Berkeley Square, London W1J 6BD
tel: +44 (0) 207 494 9994 | email: enquiries@icon-consulting.com